Frequently Asked Questions

We offer monocrystalline and polycrystalline solar panels ranging from 400W to 700W per panel. Our panels are certified by IEC 61215 and IEC 61730, with efficiency rates of 20–23%. We also provide complete solar system packages including inverters, mounting structures, batteries, and accessories.

Yes. While output is reduced in low-light conditions, our panels are designed with high performance in diffuse light conditions. We recommend pairing with energy storage systems (batteries) for consistent power supply in regions with seasonal variation. Contact us for a site-specific solar assessment.

Our solar panels come with a 10-year product warranty and 25-year linear power output warranty (80% output at year 25). Inverters typically carry a 5-year manufacturer warranty. All products include detailed installation manuals and technical support from our engineering team.

Absolutely. Our engineering team provides full system design services including site assessment, load analysis, equipment selection, array layout, and installation planning. We serve residential, commercial, industrial, and off-grid applications across Africa, Southeast Asia, the Middle East, and South America.

We supply lithium-ion (LiFePO4) and lead-acid battery systems ranging from 5kWh to 200kWh capacity. LiFePO4 batteries offer longer cycle life (6,000+ cycles) and better depth of discharge. Our team helps select the right battery bank based on your load requirements and backup duration needs.

Requirements vary by country and project size. Residential rooftop systems typically have streamlined approval processes, while large-scale installations may require environmental assessments and grid connection agreements. Our team is familiar with regulations in most of our target markets and can guide you through the permitting process.

We manufacture a full range of steel structures including pre-engineered buildings (PEB), portal frame warehouses, workshop buildings, aircraft hangars, sports stadiums, shopping malls, and industrial factory buildings. Spans range from 12m to 100m, with custom designs available for any application.

Standard production takes 4–8 weeks depending on project size and complexity. Shipping to international destinations adds 2–6 weeks. For installation, a typical 2,000 sqm warehouse can be erected in 4–6 weeks with our supervision. We offer full erection services or knockdown kit delivery for local contractors.

Yes. All our structures are designed to meet local building codes and international standards (AISC, BS5950, Eurocode 3). We design for specific wind loads, seismic zones, and snow loads based on project location. Our engineering team provides structural calculations and drawings certified by licensed engineers.

Yes, we offer fully custom design services. Share your requirements — dimensions, intended use, site conditions, and budget — and our engineering team will provide design drawings, 3D models, material specifications, and a detailed quotation within 3–5 business days.

We offer hot-dip galvanizing, epoxy coating, spray painting, and combined systems. For harsh environments (coastal, industrial, tropical), we recommend hot-dip galvanizing with an additional powder coat finish for maximum durability — typically 25–50 year service life in most conditions.

A single modular unit can be installed in 1–2 days with a small crew. A complete 3-bedroom house typically takes 5–10 days from delivery to handover. Our prefab houses are delivered as pre-cut, numbered panels and components with detailed assembly drawings for fast, tool-free assembly.

Yes, our prefab houses are designed for permanent residential and commercial use. They feature steel frame construction, thermal insulation, weatherproof cladding, and modern finishes. With proper installation and maintenance, our houses have a lifespan of 50+ years — comparable to conventional construction.

Yes. We offer modular customization in terms of layout, size, finishes, and features. Standard modules include 1–6 bedroom configurations, but we can design custom layouts to your specifications. Common add-ons include solar roofs, rainwater collection systems, septic tanks, and smart home systems.

Our prefab houses include rock wool or EPS insulation in walls and roofs, double-glazed windows, and reflective foil under metal roofing. Combined with our solar panel options, our houses can achieve near-zero energy consumption. Energy ratings and thermal calculations are available upon request.

For standard models, we can accommodate orders from 1 unit (single house) to 10,000+ units for large-scale housing projects. For custom designs, the minimum order varies by complexity. We regularly fulfill bulk orders for government housing programs, refugee settlements, mining camps, and resort developments.

Yes. Container buildings are highly versatile and used for office complexes, staff accommodation, student housing, hotels, restaurants, clinics, schools, and retail spaces. We offer both single-container units and multi-container configurations that can be stacked, side-by-side, or combined with traditional construction elements.

We apply spray foam or PIR panel insulation inside the container walls, floor, and ceiling. Interior finishes include PVC cladding, wooden panels, or painted walls. Exterior options include steel cladding, composite panels, or brick veneer. All configurations are designed for thermal comfort in the target climate zone.

Yes. Our container buildings are engineered with reinforced steel frames and designed for stacking up to 3 stories (or more with additional structural support). All structural calculations are provided with the project documentation. We have successfully completed multi-story container hotel and office projects in Africa and Southeast Asia.

All container units are pre-wired for electricity with junction boxes, switches, outlets, and lighting fixtures. Plumbing is pre-installed for sink, toilet, and shower connections. Full MEP (mechanical, electrical, plumbing) installation is included in our turnkey packages. We can also connect to local grid, septic, and water systems on-site.

Standard 20ft containers (6.1m × 2.4m × 2.9m) are used for single units; 40ft containers (12.2m × 2.4m × 2.9m) for larger spaces. We also offer High Cube containers (9.6ft / 2.9m height) for extra headroom. Each container is ISO certified for international shipping and sea freight transport.

Most inflatable tents can be set up by 2–4 people in 10–30 minutes depending on size. Simply unroll the tent, connect the electric inflator, and the tent inflates automatically. No tools, poles, or prior experience required. Our military-grade tents with frame systems take slightly longer but offer superior wind resistance.

Standard inflatable event tents handle winds up to 60 km/h with proper anchoring. Heavy-duty and military-grade models are rated for winds up to 100–120 km/h. We recommend using ground anchors, sandbags, and guy ropes for all installations. For hurricane-prone regions, we offer reinforced models with additional structural support.

Yes. Our tents use 650–900gsm PVC-coated polyester or TPU materials that are 100% waterproof (water column > 5,000mm). All materials are UV-stabilized with anti-fungal and anti-mildew treatments. Operating temperature range is -30°C to +70°C. Expected lifespan is 5–10 years depending on usage and climate conditions.

Yes. Our inflatable tents carry CE marking and are tested to EN 13782 (temporary structures) and EN 15619 (PVC-coated fabrics). We also offer products certified for US NFPA 701 fire standards and Middle Eastern Civil Defence requirements. All certifications are available for download in our Support section.

We offer full customization including logo printing (screen, digital, and sublimation), custom colors (Pantone-matched), custom sizes and shapes, window and door configurations, flooring systems, lighting and HVAC integration, and branding packages. Minimum order for custom branding is typically 5 units.

Our shared power bank system consists of smart charging stations and portable power banks. Users scan a QR code, rent a power bank from the station, and return it to any compatible station. The system includes IoT connectivity for real-time monitoring, revenue tracking, and fleet management through our cloud platform.

Each power bank delivers 5,000mAh (18.5Wh) with standard USB-A and USB-C outputs (5V/2A). This provides approximately 2 full charges for most smartphones. The battery supports 500+ charge cycles before capacity degrades to 80%. Stations hold 8–48 power banks depending on the model.

Typical ROI for venue owners (bars, restaurants, malls) is 6–18 months depending on foot traffic and rental frequency. We provide business planning support, pricing strategy, and marketing materials. Revenue is shared between venue operator and MGM Group. Contact our MGM Charge team for a customized ROI analysis for your venue.

Yes. Our system supports white-label mobile apps, API integration with existing venue apps, and third-party platform partnerships. We provide SDK and API documentation for integration with point-of-sale systems, loyalty programs, and digital payment platforms (Alipay, WeChat Pay, Stripe, etc.).

Stations are designed for minimal maintenance. Routine tasks include cleaning the unit, checking cable connections, and verifying power bank returns. Our IoT system alerts you to malfunctions automatically. Firmware updates are pushed over-the-air. Power banks are sanitized and inspected during redistribution cycles.

We supply a complete range of mining and quarrying equipment including jaw crushers, cone crushers, impact crushers, vibrating screens, vibrating feeders, belt conveyors, ball mills, trommel screens, and gold concentrators. We also offer complete crushing and screening plant configurations from 50 to 500+ tph.

Our equipment processes rock, granite, basalt, limestone, concrete, asphalt, and various ores including gold, copper, and iron ore. We offer specialized configurations for different materials and target output sizes (0–5mm, 5–20mm, 20–40mm, etc.). Feed sizes range from 40mm to 1,200mm depending on the crusher model.

Yes. All major equipment purchases include on-site installation supervision, commissioning, and operator training. We provide detailed operation manuals, maintenance schedules, and spare parts lists. Extended warranty and annual maintenance contracts are available. We also offer remote monitoring and diagnostic support via our IoT platform.

Equipment is available in diesel, electric, and hybrid configurations. Standard models operate on 380–440V/50Hz (3-phase) for electric units. Portable/trailer-mounted models include diesel generators. We also offer solar-diesel hybrid systems for remote mining sites. Power consumption varies by model; full specs are provided in product datasheets.

Standard equipment ships within 3–6 weeks of order confirmation. Custom plant configurations require 6–12 weeks including design, manufacturing, and factory testing. Sea freight from China to Africa takes 25–45 days depending on destination port. We handle all export documentation, customs clearance support, and shipping logistics coordination.

We ship to 50+ countries across Africa, Southeast Asia, the Middle East, South America, and the Pacific. Major markets include Kenya, Tanzania, Nigeria, Ghana, UAE, Saudi Arabia, Qatar, Indonesia, Philippines, Peru, Colombia, and Brazil. Our logistics team handles export documentation, freight forwarding, and customs clearance for all shipments.

Standard payment terms are 30% deposit, 70% balance before shipment (T/T). For orders over $50,000, we offer L/C at sight and DP terms. We accept T/T, wire transfer, and letter of credit. Cryptocurrency and PayPal are available for sample orders. Contact our sales team for customized payment solutions for large projects.

Send us your requirements via WhatsApp (+86 170 7661 3145), email ([email protected]), or the contact form on this website. Include product type, quantity, specifications, destination country, and any special requirements. Our team responds within 24 hours with a detailed quotation including FOB, CIF, or DDP pricing.

Yes. All products include after-sales support with a dedicated account manager. We stock common spare parts and offer express shipping to international destinations. Annual maintenance contracts are available for all product categories. Our technical team provides remote support via WhatsApp, email, and video call.

Absolutely. We welcome factory visits by appointment. Our facilities include steel structure workshops, prefab house assembly lines, container modification bays, tent manufacturing facilities, and equipment testing areas. We can arrange hotel accommodation, airport transfers, and a full day of product demonstrations. Contact us to schedule your visit.

Yes. For large-scale projects, we offer complete turnkey solutions including site assessment, design, manufacturing, shipping, installation, commissioning, operator training, and after-sales support. Our project management team provides regular progress reports and coordinates all subcontractors. We have completed turnkey projects for solar farms, housing compounds, mining camps, and container cities.